Everything you need to know about paying, shipping, and tracking your order.
Your order, step by step
01
Place your order
Check out and get an email with your order number and payment instructions.
02
Pay within 48 hours
Use Zelle, Venmo, or PayPal. Include only your order number in the note.
03
Payment confirmed
We email you once payment is received and your order is being prepared.
04
Shipped with tracking
Ships via USPS within 2–3 business days. Tracking is emailed to you.
How to pay
Send your order total to order@tclifestylesupply.com through Zelle. Include only your order number in the memo.
Send your order total to @tclifestylesupply. Include only your order number in the note.
Choose PayPal at checkout to pay through PayPal.
Orders not paid within 48 hours are automatically canceled.
Shipping
Free USPS shipping on orders over $90. $10 flat rate on all other orders. Ships within 2–3 business days of payment. Tracking emailed on every order. U.S. shipping only.
Order specials
15% off 5–10 vials. 20% off 11–15 vials. 25% off 16–20 vials. 30% off 21+ vials. Mix and match any products. Discounts apply automatically in your cart.
Frequently asked
How do I know you received my payment?
You'll get an email when your order status changes to Processing.
Can I change or cancel my order?
Yes, before it ships. Email support@tclifestylesupply.com with your order number.
What if my order arrives damaged?
Contact us within 48 hours of delivery with your order number and photos.
Do you accept returns?
Due to the nature of research materials, we can't accept returns once an order has shipped.
How should products be stored?
Store at 2–8°C and protect from sunlight.
Do you ship internationally?
Not at this time. We ship within the U.S. only.
All products are sold for research use only. Not for human consumption, medical, or veterinary use.
